Applications Engineer | Sales Development Representative | Technical Support Specialist
We invite you to consider InfinityQS as your employer. We feel we can do a much better job of meeting the growing needs of our customers if we first take care of our employees. In addition to our benefits listed below, we offer a family-friendly environment in a fast-paced atmosphere.
Benefits
- Company bonus plan
- Health & Dental insurance
- Life insurance with Short & Long Term Disability
- Paid Time Off (PTO) ranging from 15 days to 25 days
- Profit sharing
- 401(k) matching
- Paid holidays
- Tuition reimbursement
Qualified applicants should email resumes to employment@infinityqs.com. Please include compensation requirements.
Applications Engineer
Responsibilities:
InfinityQS is seeking Applications Engineers to support customers’ needs in the form of on-site training, on-site implementation, software deployments and related InfinityQS software consulting services.
- Extensive travel which could result in weekend and international travel
- Software testing and validation
- Participating in change control submittals and testing
- Writing Application Notes
- Writing articles and Blogs
- Submitting software improvement suggestions
Skills & Knowledge:
- Bachelor’s degree or equivalent work experience in technical/manufacturing field is required
- Knowledge of Microsoft Windows Operating Systems and Microsoft Office software, such as Word, PowerPoint and Excel is required
- Thorough knowledge of InfinityQS products is desired
- Ability to write and communicate well in English is required
- Multi-lingual, particularly in Spanish or Mandarin, is desired
Sales Development Representative
Responsibilities:
InfinityQS is seeking a Sales Development Representative to support our Global Account Managers’ efforts by setting up appointments and/or driving leads to Webex presentations and supporting the sales process.
- Contacts existing customers to find the correct contact person and their contact information which will include their title, email address, and phone number and updates CRM
- Handles incoming sales calls
- Follows up on trade show activities and leads
- Minimal travel to customer sites and trade shows
- Develops expertise with the InfinityQS software sales process to be able to advance to an Account Managers position
Skills & Knowledge
- Bachelors degree required
- Microsoft Office suite of applications and proficiency in the use of databases, spreadsheets and presentation software is preferred
- Strong verbal and written communication skills required
Technical Support Specialist
Responsibilities:
InfinityQS is seeking a Technical Support Specialist to support, trouble-shoot and provide front-line assistance to end-users of InfinityQS products
- Tests new versions or builds of InfinityQS software
- Submits software change requests
- Performs software testing
- Documents customer support calls in CRM customer database
- Travels occasionally for on-site consultations, implementations, evaluations
Skills & Knowledge:
- Knowledge of Windows® Operating Systems along with the understanding of network-based software is required
- Basic understanding of thin client environments and/or exposure to Citrix virtual computing is desired
- Experience with InfinityQS products is a bonus.
- Excellent verbal and written skills is required
- Multi-lingual, particularly in Spanish or Mandarin, is desired
