SanDisk Streamlines Manufacturing Operations, Manages Process Data with InfinityQS


SanDisk's rise to the top of the flash memory storage market is built on their ability to deliver new and transformational digital experiences to users everywhere. As an innovator in product design, manufacturing, branding and distribution, quality is the cornerstone of SanDisk's operations.

SanDisk manufactures a diverse product portfolio that includes flash memory cards and embedded flash memory components used in smart phones, tablets, digital cameras, camcorders, digital media players, other consumer electronics, and enterprise solutions.

As their product offerings have evolved, so has the need for a Statistical Process Control (SPC) platform that ensures quality consistency throughout production. SanDisk required a SPC system that was flexible enough to analyze real-time process data over the full product range, and powerful enough to predict potential quality issues in order to prevent scrap and rework.

SanDisk's factory Manufacturing Execution System (MES) solution controls manufacturing business processes, but is not designed to perform granular real-time process data analysis at the shop floor level. As a consequence, SanDisk chose InfinityQS' ProFicient SPC software to complete the loop by integrating real-time process data with SanDisk's factory MES solution, Camstar Manufacturing and SanDisk's factory QMS solution, Camstar Quality.

ProFicient collects process data and delivers real-time analysis to quality engineers, process engineers and management. When measured data begins to drift out of a statistically "normal" range, the Remote Alarm Monitoring Service (RAMS) automatically places a hold on the lot through its interface with Camstar Manufacturing, sends notifications, creates a quality incident through its interface with Camstar Quality, and finally, creates reports for key quality personnel.

The automated solution provides a closed-loop approach completing visibility and saving SanDisk's quality and process control team valuable time, money and resources. The system enables them to react on every potential incident and control processes before a defective product is manufactured.

SanDisk is also utilizing InfinityQS' Data Management System (DMS) to consolidate and standardize process data. DMS integrates live data from serial devices, TCP/IP and text data files into a single database for analysis and control.

"The addition of InfinityQS to SanDisk's existing system infrastructure gives us a significantly more responsive and effective production environment," said Didier Chavet, Regional CIO for APAC at SanDisk. "In this particular case, we believed in utilizing a "best of breed" methodology. Why should we take months to custom design something in our MES system when a proven and more complete software package already exists that can easily be integrated? By investing in and implementing InfinityQS, we have already seen immense benefits. The software has allowed us to attain a ROI much more rapidly than if we had put in the time and money to customize our MES to do something that it was never originally designed to do."

Didier went on to say, "No other system would allow us to integrate real-time process data from disparate systems into MES or launch automated alerts and actions to give our engineers intelligence and feedback. InfinityQS has proven vital in resolving issues we didn't even know we had."

"As a leading global brand in electronic data storage, SanDisk is acutely aware of the impact product quality has on their continued success," said Mike Lyle, president and CEO of InfinityQS. "The speed of business demands that manufacturing quality to be smart, automated and mobile. SanDisk is now prepared to meet that demand."


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