At InfinityQS, our top priority is customer satisfaction. Our support personnel include degreed industrial statisticians, application engineers, and technical support staff to answer any of your questions and help you address any issues you may encounter. Having this caliber of support personnel available is a rarity in our industry, yet we consider it a requirement to provide the highest level of support and help our customers succeed.
Our highly trained support staff can be reached anytime from Monday - Friday, 8:00 a.m. EST to 7:00 p.m. EST by calling toll free 1-877-772-7978 (outside the US call 1-703-961-0200).
You can also submit a question though our online form.
Customers with a Corporate License Agreement (CLA) now have the option of purchasing Gold Level Support as part of the Annual Maintenance Agreement. This service provides access to round-the-clock technical support 24 hours a day, 7 days a week for designated employees. Contact your account manager for more information.