Director, Professional Services
As Director of Professional Services, James leads InfinityQS’ Engineering Services, Technical Support, and Training teams. These teams are responsible for delivering world-class services and support for InfinityQS software deployments, and for helping clients meet—and exceed—their manufacturing quality goals.
James started his career with InfinityQS in 2013 as a Support Engineer in Technical Support, where he focused on supporting InfinityQS customers and developing internal process improvement initiatives. James has a Bachelor of Science in Information Systems and Operations Management from George Mason University. He also holds a Six Sigma Green Belt Certification from Villanova University.