InfinityQS Wins Gold Stevie Award for Sales & Customer Service

Record growth powered by new top-down, results-focused sales strategy that positions enterprise quality software company as solution of choice by manufacturers’ corporate offices
FAIRFAX, Va. – March 2, 2017 – InfinityQS® International, Inc. (InfinityQS), the global authority on data-driven enterprise quality, has won a Gold Stevie® Award in the Sales Turnaround of the Year category in the 11th annual Stevie Awards for Sales & Customer Service. The company’s record-setting 22% growth in 2016 was powered by a complete overhaul of the sales department and new sales strategy.
The new sales organization and strategy was developed and led by Tommy Doran, VP of Global Sales, and InfinityQS’s Head of Sales Operations, John Hicks. The overhaul of the organization included realigning sales territories, refining individual responsibilities, and implementing the Miller Heiman Strategic Selling® and Conceptual Selling® methodology. Each sales professional studied for and received Six Sigma Green Belt certification to better understand the needs of their clients and prospects.
A new prospecting strategy shifted targeting from the individual plant level to a focus on a top-down prospecting strategy. The sales team continued to establish the value of the InfinityQS solution at the plant level, while demonstrating to corporate quality and operations executives the long-term, exponential financial impact of quality data across the enterprise. Deals now name InfinityQS’s software as the solution of choice for the organization and include hundreds of facilities, instead of single-plant sales. Multi-plant deployments require phased roll outs, which ensure ongoing revenue streams for years.
Michael Lyle, CEO, InfinityQS, said, “The Sales team displayed an unprecedented level of commitment and determination over the past year to adopt the new strategy. By flipping our approach, our pitches better align with the overall value proposition of the software and we are winning much larger, multi-year deals. We are pleased that our achievements have been recognized with a Gold Stevie Award.”
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. This year, over 2,300 nominations across 53 categories were submitted from organizations of all sizes and in virtually every industry, an increase of 10% over 2016. More than 75 members of several specialized judging committees determined the Gold, Silver, and Bronze Stevie Award placements from among the Finalists during final judging in February.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at

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