Cochlear: Assuring Crystal Clear Hearing with InfinityQS

As a leading manufacturer of implantable hearing devices, Cochlear has a big responsibility. Whether its customers are counting on them to experience the world of sound for the first time, or to restore hearing to a previous level, they count on Cochlear to produce only the finest hearing aid products.

When it comes to such products, there is little room for error—and Cochlear wanted to protect their brand name. The company was therefore looking for a way to improve production processes instead of testing out failures. The company also wanted to move past paper reporting systems in order to streamline efficiencies.

In order to achieve this, Cochlear sought to implement a proactive approach to machine performance along with real-time visibility when improving manufacturing production processes. Cochlear installed InfinityQS with the intention of proving complete manufacturing visibility through a state-of-the-art statistical process control (SPC) platform, InfinityQS ProFicient. Through this platform, Cochlear can now receive real-time visual analysis of data, and can streamline quality improvement through a single quality control hub.

Since installing InfinityQS ProFicient, Cochlear has been able to produce each and every product to the exact same standard. The company knows that when a customer uses a hearing aid product from the company, it will be of sound quality and ready to transmit only the highest quality signals directly into the person’s ear.

For more information about how InfinityQS was able to streamline quality processing through its ProFicient solution, and to read the case study for yourself, please click here.

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