Enact – Working Remotely Has Never Been Easier

Jason Chester
By Jason Chester | May 1, 2020
Director of Global Channel Programs

Fact checked by Stephen O'Reilly

By now, it’s safe to say, COVID-19 has thrown a monkey wrench into just about everything, including manufacturing. This health crisis has certainly brought into sharp focus the need for manufacturers to be flexible and agile, particularly in regard to their workforce.
Many companies are enabling their workers to conduct business from home. It’s a necessity. But many manufacturers don’t have the ability to do that, especially operational teams that rely heavily on data generated on the shop floor. Enact®, the InfinityQS Quality Intelligence platform, is here to help. It was designed to enable easy access to real-time operational and quality data on any device, at any time, and from any location.
Working Remotely

Keeping Our Distance

Like everyone else, manufacturers follow the health guidelines handed down for all sorts of reasons, not the least of which is concern for the health and well-being of their customers and their workforce. That means adhering to social distancing guidelines and also minimizing non-essential contact between workers. Many manufacturers are also limiting the number of employees on the plant floor. So, when we talk about remote working, that does not just mean off-site (working from home), but also off the plant floor.
That’s an important topic to discuss because, while it undoubtedly makes things safer for employees, it puts quite a burden on production. How do we continue to produce consistent, high-quality products in adequate numbers with a smaller workforce on the plant floor?  And how can those workers who are not on the shop floor remain connected to what is going on from a distance; in other words, how can they continue to fulfil their roles effectively?

Remote Work Poses a Problem for Many Manufacturers

Non-essential personnel should be working from home. Employees with underlying health conditions should also be at home. In some cases, this may mean for a considerable length of time. In the UK, for instance, people with underlying health conditions must remain at home for three months.
Finding a Way to Work Remotely 
So, where does that put your operational staff? It’s difficult at best for them to be effective when they’re working from home. I think it’s safe to assume that many manufacturers’ access to operational data from the production process (or from the quality team), and especially real-time data, is not accessible remotely. In some cases, where data is collected manually on paper forms, that data is not accessible from anywhere other than at the source of that data.  There has to be a way to lighten that load, to make that data accessible anytime, anywhere.

Finding a Way

Where exactly does that predicament leave most manufacturers? Since many manufacturers still rely on manual quality checks and information being written down on paper checklists (neither of which get you the information you really need), that information is most definitely not accessible remotely—unless it’s transcribed to a spreadsheet or otherwise electronically transferred to a quality manager. That information is essentially trapped. Not worth the paper it’s printed on, if you will. You can see how highly inefficient this is.
We’re all conducting meetings online with Teams or Zoom or some other tool. Don’t get me wrong, collaborating on video conferencing applications is great. We’ve been doing it for a long time now here at InfinityQS. But, for manufacturers, this is no magic pill. It doesn’t solve the underlying problem.
Enact on the Plant Floor

Remotely Speaking

While you’re videoconferencing, ask yourself this: can we collaborate on the data we’re collecting? Can we all have access to, and discuss, the data coming from our plant floors? Can we analyze the data?  Can we visualize the data in meaningful ways? And can we do that with real-time data, without waiting for offline reports to be sent and emailed across?  Yes, you can still collaborate, but if you don’t all have access to the data you wish to discuss at your fingertips, then you’re certainly not collaborating on it.
That kind of remote working, without access to the information you need to see, is unproductive time. You need a solution in place that is designed for you to be productive from a remote location. That solution is Enact.
And, by the way, the word “remotely” can mean more than just working from home; it can mean remote from the plant floor--in an office on the other side of the company’s campus, for instance, or four floors up. Remote means anywhere away from the plant floor. Enact’s capabilities can bring you from your office or your home right to the plant floor, via the real-time data that you can access (and analyze and collaborate on).
The same can be said for notification and alerts. If we are ”remote” how can we be made aware, promptly, of when quality or production problems are occurring? Do we have to wait for someone on the shop floor to call us?  In many factory environments, we rely on light sticks or alarms to alert us to these events. But these can’t be seen or heard from afar. Instead, if notifications can be issued remotely, automatically, then we have the peace of mind that when an issue occurs, we will be notified of it immediately.  This may be a quality event (for instance, out-of-spec product has been produced), or a quality check has been missed by a quality operative, or even perhaps a trend occurs that could lead to a problem if remedial action is not taken quickly.
Safety on the Front Line

The Cloud is Key

Ten years ago, the level of remote access to real-time operational data that Enact gives you today was almost inconceivable. It just wasn’t something any of us could do. But, now that we have access to cloud-based solutions (and I’m speaking particularly of Enact here), in which data is captured and stored centrally in a secure cloud storage environment, then that information and data becomes available anytime, anywhere, on any device. All you need is a browser and an internet connection.

Centralized Data Repository

Bringing all that data together into a single, secure, unified data repository, is critical. It means that now everyone—doesn’t matter if they’re on the plant floor, upstairs in their office, or at home—can access the real-time data you collect. They can access data from individual production lines or manufacturing sites, with the ability to slice and dice the data from across the enterprise. And now, with that data at your fingertips, you can identify areas where improvements to quality, yield, efficiency, productivity, and more can be optimized.
A supervisor or quality pro sitting on their couch at home can analyze real-time data and then collaborate with an operator (again, via Teams or Zoom or whatever online tool) about adjustments that need to be made to a production line or a process or a schedule—adjustments that can improve your operations’ efficiency and even the bottom line.  
Safe at Home

Doing More with Less

In certain manufacturing sectors where demand has ramped up due to the health crisis—like food and beverage, consumer packaged goods, medical supplies, and others—the need for eking out all those improvements in quality, yield, efficiency, and productivity are absolutely crucial. But if your current quality system hampers your ability to fully analyze your data and pinpoint opportunities for improvement when you need them most—which is right now in those sectors—then your troubles are compounded. 
Companies currently using a cloud-based quality system (like Enact) can attack their data head on. They can interrogate the data—slice it, dice it, look across lines, sites, or across the entire enterprise—and determine where they need to focus, improve, and use their precious resources. When the workforce is depleted or offsite, how you use it becomes a critical part of meeting your deadlines, maintaining quality standards, and keeping costs in check. Enact is designed to be easy for you to be up and running quickly and efficiently.

Enact is Designed for Remote Setup

Enact can be configured, set up, tested and deployed remotely. That’s epic. Let’s say it again. Enact can be configured, set up, tested and deployed remotely. And your employees can be trained remotely. Those are important considerations in the midst of this health crisis. The entire system can be deployed without devoting a huge amount of time or resources (if any) on the plant floor.
Imagine being able to move quickly to the cloud, begin collecting the data you need to improve in critical areas, collaborate on that data, and make strategic decisions that can transform your business—all at arms’ length…that’s how Enact can help in these tough times.
Working Safely

Now is the Time for Enact

So, you can see how a cloud-based system like Enact—designed to be deployed and configured remotely, designed for remote training, and designed to enable remote collaboration and decision making—can help manufacturers at a time like this. So, the monkey wrench is now part of our daily lives. But there’s a way to make the best of it. Freed up resources translate into solid planning for the days ahead.
Enact has a lot to offer. And it’s affordable. Now is the time for InfinityQS Enact.
Take advantage of the technology at your fingertips today: contact one of our account managers (1.800.772.7978 or via our website) for more information.


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