Statistical Process Control (SPC): Three Types of Control Charts

When using a statistical process control (SPC) solution, it’s important for quality management professionals to choose the right type of control chart for their needs. Explore three types of...

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Wanted: Actionable Information to Make Meaningful Improvements

Quality control charts can show us the actionable information we need to make meaningful improvements in our organizations’ processes and products.

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4 Steps to Convert from Paper-Based to Electronic Record Keeping

In the age of technology, it’s shocking that 75 percent of manufacturers still rely on manual data collection. While it may seem cheaper to administer quality and safety programs on paper...

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10 Things to Help the Quality Team Improve Customer Complaints

Customer complaints are a source of information that you can use to improve operations throughout your organization. Use these tips to take a team-based approach to improving customer satisfaction....

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