March 6, 2013
Free ebook: Quality Metrics Survival Handbook
Do you know how much profit a 10% decrease in waste would generate?
If you’re like most quality professionals you have difficulty responding to that question. If that is the case, you will run into difficulties anytime you need to justify investments in improvement projects to your upper management.
You wouldn’t change a manufacturing process without metrics to prove your approach, right? Likewise, you can’t expect your organization to value what you can’t quantify.
This guide answers key questions like:
- Which are the right metrics to use?
- How can I best communicate my results and findings to upper management?
- What metrics do other departments need from quality?
- What should I consider when I implement quality metrics?
- And more…
Download the ebook