Event workflows significantly enhance the event functionality in Enact. Events help users become aware of potentially harmful quality and process issues. Workflows take this concept one step further by enabling workers to respond to specific events in a prescribed manner—such as by entering a cause code or documenting what action was taken to remedy a problem.
Benefit: Workflows enable you to respond more effectively and consistently to process and quality events, helping improve quality and process performance.
This new feature can be accessed from the main menu under Workflows.
When events occur, the new Event Review banner—an enhancement to the Notifications tile—displays the number of open events assigned to each Enact user. In addition, the notification icon displays as a “ringing bell,” indicating that user action is required. This helps operators stay aware of quality events in their area of responsibility.
A lightning bolt icon on a notification list entry is another indicator that user action is required.
Users can click on the Event Review banner to display more detail about an event. When actions are required, the user selects the event to display the Event Details page, shown below. Required actions are indicated by the lightning icon, in this case on the Add Event Code and Add Comment buttons. The user then enters an event code and adds a related comment. Displayed in the upper right corner of the Event Details page is a list of remaining required items. Enact guides operators through what is required of them during an event—which gives them less to remember and provides more consistent and accurate responses to events.
For managers, the process event Pareto Chart includes a new level option, called Status, which indicates whether an event is open or completed—enabling managers to track which events have been completed and which ones are still open. These charts can also include additional levels, such as process and feature. The data analysis possibilities are endless.
Event Code:<Type> is another level option included in this update. Now you can display specific types of event codes as a level in a process event Pareto Chart. You can also nest multiple Event Code:<Type> levels to first display root cause codes, and then display resolution codes for each root cause. This can be helpful when trying to understand the event history for a process. For example, in the image below we show a root cause code, Incorrect Tool, and the two actions to resolve the problem: Replaced Tool and Adjusted Tool.
This new Workflows feature in Enact will help manufacturers improve efficiency and consistency in their reaction to process abnormalities.
Raw Data Download
You are now able to download the data displayed in an Enact raw dashboard directly into Microsoft Excel.
Benefit: Enact users can expand the use of Enact data by downloading specified data into Microsoft Excel for other types of data analysis or reporting, expanding the value of Enact.
There is a new button on raw dashboards that automatically creates a new Microsoft Excel workbook containing three worksheets: query criteria, subgroup data, and checklist data determined by the user-selected parameter set and any applied dashboard filters. The downloaded data is automatically set to the user’s time zone and selected language.
Aggregation Schedule Improvements
Enact now updates aggregation dashboards once a day based on the time zone of the process being aggregated—instead of updating all processes at 02:00 AM UTC, regardless of location.
Benefit: This update simplifies data analysis, enabling the data to match the daily work schedule of the users most interested in the data.
Details on this enhancement are as follows:
- Data streams displayed on aggregation dashboards are updated at approximately 01:00 AM local time. For example, a process in Fairfax, VA will be updated at 01:00 AM ET, while a process in Buenos Aires, Argentina will be updated at 01:00 AM ART.
- When data streams are updated, they always include the full previous calendar day. For example, during the 01:00 AM GMT update on March 2, the aggregation incorporates all data from 12:00 AM GMT March 1 to 12:00 AM GMT March 2.
- Data streams in time zones that fall at the half-hour or quarter-hour mark will be updated slightly earlier. The update will occur during the first hourly update post-midnight. For example, Indian Standard Time (IST) is UTC+5.5, so data will be updated at roughly 12:30 AM IST (= 07:00 PM UTC).
User Interface Improvements
New Language Available – French
Enact is now available in French to support global manufacturers.
New “Manufacturing Limits” Terminology
Enact now uses the term Manufacturing Limits for all non-statistical limits, including specification limits, warning limits, reasonable limits, and so on. Please note that the Specification Limits page has been renamed Manufacturing Limits.
Benefit: This new term improves user understanding of Enact’s non-statistical limits, helping reduce confusion.
2D Plots Enhanced
With this update, Cp, Cpk, Pp, and Ppk data values displayed within 2D plots that are below -2.5 or above 2.5 will be displayed as <-2.5 and > 2.5 respectively. Since Cp or Pp can’t be negative, only the >2.5 limit applies.
Benefit: This enhancement makes 2D plots more readable and user friendly.
Process Events List Improved
When using the updated Process Events list page, click the Code or Comment count to display a chronological list of all recorded codes or comments. You can access the Process Events list page either from a Process Information tile or from a process events pareto tile.
Benefit: Improves the usability of the Process Events list page.
Changes to Aggregation Calculations
Prior to this update, Enact used different methods on raw and aggregate dashboards for calculating metrics related to short term standard deviation, such as Cp and Cpk. This could cause user confusion when comparing these metrics between raw and aggregate dashboards. In this update, the Enact data aggregation calculations have been modified so the aggregated results based on short term standard deviation will match their raw data counterparts.
To see previous Enact updates visit our archive page.