Articles > 2006

Brewing up a Smooth Supply Chain (S&DCE)

Andy Cullen and his planning and export team at Guinness thought the iconic Irish beer brewer's customer service numbers looked pretty good: 99-100 percent month after month, according to their figures.

The Unknown Vendor (Quality Digest)

Most manufacturers have heard of Six Sigma and its quality improvement methodologies designed to dramatically reduce defects and costs.

The Top 10 SPC Mistakes (Quality Insider)

The last 20 years of my professional career have consisted of helping manufacturing organizations understand and deploy statistical methods.

Keeping Tabs on Quality Levels (PLANT Magazine)

The quest for quality is central to business success for Canadian manufacturers, but their methods of tracking it can be even more important.

Head Downtime Off at the Pass (Control Design)

Senior Tech Editor Rich Merritt reports on how industrial OEMs are marshalling the forces of smart sensors and diagnostics software to make sure trouble doesn't ride roughshod over machine utilization.

Total Recall: What is Quality Worth to You? (Quality Insider)

According to the U.S. Consumer Product Safety Commission, deaths, injuries and property damage from consumer product incidents cost the nation more than $700 billion annually.

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