Unlocking ProFicient Administrator Account
Online Help System
Frequently Asked Questions
If the online help resources above have not helped you solve the issue you are experiencing, the InfinityQS team is available outside normal technical support hours to assist with critical technical issues that prevent all your users from accessing ProFicient.
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Open a ProFicient case by filling out the Support Request form. Our team is available Monday - Friday, 8:00 AM - 7:00 PM (ET), I:00 PM - 12:00 AM (GMT).
The InfinityQS team is available outside normal technical support hours to assist in the event you can't access the ProFicient on Demand (PoD) service.
Chat with an online technician to get answers to questions and solutions to issues. The team is available Monday - Friday, 8:00 AM – 7:00 PM (ET).